Saturday, February 26, 2011

5900 room hotel uses RFID technology

I was reading an article in hospitality upgrade about a hotel called Aria in Las Vegas, this hotel has gone to RFID locks in their 5900 room hotel. The new technology allows guest to flash their RFID tag in order to open the door to their hotel room. Aria has also been able to integrate their RFID system with another company that handles the technology for their lights, TV, and curtains. When a guest walks into the room the
lights automaticly come on and if it is the guest first time entering the room, a theme song for the hotel will play. The hotel has controls on the tv which is activated by the door unlocking that let you control the rooms technology. This new technology is also a big convienence to the front desk as well as the customer, Guest can now have their room changed automatically without having to go back down to the front desk. The hotel also has a better idea of the guest wants through the technology in the room. The amazing thing about all of this is that we see two technology companies coming together to integrate thier systems. We now can have hope for other companies to start collaborating to unify the hospitality expeirience. http://www.hospitalityupgrade.com/_news/showNewsDetail-docID-4100.asp

Reflection
I found this article exciting because of the implications of technologies working together to upgrade the hospitality expierience. The fact that the doors open automatically is cool, but the real prize is the hope that the integration between the two companies responsible for the collaboration will continue. In the future you may be greeted by name instead of a theme song, and if you stayed at other sister hotels your personal preferences may be met upon entering the room. Imagine going to a hotel and already having extra towels in the room, or a bottle of champagne for you and your spouse. Or the capacity for the hotel to have reward points or payment systems through the RFID tag. The possibilities are endless to what kind of information this technology could provide the hotel to beeter meet your needs.

No comments:

Post a Comment