Reflection Hospitality training through technology

I found the article to be very interesting, the fact that computer training can be more effective than personal training is something I never realized. If computers can do the training restaurants and hotels may really be able to save some money on the training. It may even be possible to have employees train at home on their own computers. One of the downfalls I see in this type of training is the lack of ability to ask important questions that may be important to the position that the employee is training for. There may need to be some integration between the old system of having someone train you and the new computer based system. It really could change our industry and help to cultivate knowledgeable staff. I think we all remember training under someone who did not give you all the information you needed to do your job, with a computer system many of those issues could be cleared up. Employees could have a sound knowledge of how they should perform their job before they get started.